Experienced Property Manager
Edinburgh (City Centre)
Salary Guide: £32,000
Great chance for an Experienced Property Manager to join this multi-award winning proactive, professional Letting Agency.
This is an exciting chance to develop your existing knowledge and continue to move forward and contribute to the evolution of the Company.
The successful candidate must have a proven track record within Property Management; a positive ‘can do’ attitude, extremely well organized and always offer first-class customer service.
You must have a full working knowledge of the current legislation, be proactive in your work ethic and thrive within a busy, fast-paced environment.
Working within the Lettings Team and alongside the other departments, this is a broad and challenging role which will suit an experienced and customer service driven individual.
Qualifications/Experience:
- IT proficient
- Experience of managing a team
- Full clean driving license
- Propertymark/ARLA/NFOPP or equivalent qualification required.
- Professional Appearance
The Role
- Responsible for the management of a portfolio of let properties based around Edinburgh.
- Oversee daily work of the Lettings Department
- Support colleagues with new and challenging situations
- Ensure all tasks are completed in accordance with current legislation and in line with the Letting Agents Code of Practice.
- Proactively advising clients on the management of their investment properties.
- Minimizing vacant periods, negotiating, and enforcing leases, maintaining good relationships with all Landlords and tenants.
- Carry out property inspections.
- Carry out viewings
- Handle escalated client concerns and resolve disputes in a professional manner.
- Provide regular performance reports and updates to senior management.
- Ensure compliance with all relevant legal and regulatory requirements.
- Arranging inventories and check-ins for incoming tenants
- Arranging end of tenancy check outs and dilapidation reports
- Dealing with deposit releases
- Lease preparation
- Dealing with any landlord and tenant queries.
- Submitting insurance claims and deposit disputes for landlords and tenants
- Serving the relevant notice on Short Assured tenancies and Private Residential Tenancies.
- Processing rent warranty renewals
- Managing rent arrears
- HMO Licensing
- Tenant Referencing and applications
- Must have knowledge of dealing with maintenance issues.
Skill-set
- Excellent organisational skills
- Resilient and confident
- Commercial outlook
- Fantastic customer service attitude
- Professional and calm demeanour under pressure
- Resourceful – able to find the right solution, not just the obvious one.
- Proactive attitude to self- development
- Desire to keep up to date with industry trends and developments.
- Able to work independently and with all colleagues.
- Excellent written and verbal communication / good grammar
- Ability to manage time sensitive and high-volume workloads
- Able to support the team when required
What’s on offer
- Competitive salary and performance-based bonuses.
- Opportunity to lead and grow a dedicated team of professionals.
- Support for ongoing professional development and training.
- Dynamic, fast paced work environment
- The opportunity to be an integral part of the company’s future success.
- Holiday entitlement – up to 35 days per annum.